Frequently Asked Questions
Everything you need to know about your ICON Amsterdam experience.
What is the typical shipping time for my order?
We offer worldwide express shipping. Delivery within the Netherlands takes 1-2 business days, while international orders typically arrive within 3-7 business days depending on your location.
How do I ensure I choose the right size?
Our garments are designed for a perfect fit. We recommend using the size chart located on each product page. If you are between sizes, we generally suggest sizing up for a more relaxed fit or sizing down for a tailored look.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local options such as iDEAL and Klarna for flexible 'buy now, pay later' payments.
How should I care for my ICON garments?
To maintain the quality and fit of your clothing, we recommend washing items inside out on a cold cycle and avoiding the tumble dryer. Always check the specific care label inside each garment.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to follow your package's journey.